Vision, mission and values

Vision

Human-centered excellence in caring for life

By 2030, Hôtel-Dieu de France is committed to promoting a profoundly human approachan intrinsic value of the institution since its founding placing the respect for everyone’s dignity at the heart of its mission, while relentlessly pursuing medical excellence.

Our goal is to ensure that every patient feels heard, understood, and respected throughout their care journey, through a personalized and compassionate approach. This human-centered philosophy extends to patients’ families, who are considered essential partners in the healing process and for whom we strive to provide an environment of attentiveness and empathy.

However, our patients’ emotional comfort cannot be achieved without ensuring the well-being of our healthcare staff. For this reason, we place great importance on supporting caregivers who are pillars of our humanistic vision. Through ongoing training programs, psychological support, and personal development initiatives, we strengthen both their technical expertise and their ability to care for themselves as well as for others.

This vision, which guides every decision at Hôtel-Dieu de France, places humanity at the core of our care model going beyond the treatment of disease to embody true humanistic excellence.

Mission

From the outset, Hôtel-Dieu de France (HDF) has pursued a core mission: to be a cutting-edge hospital open to all segments of society. This mission is built around four fundamental pillars:

Providing High-Quality Medical Care

HDF is committed to combining expertise and innovation—two essential elements to ensure patient safety and well-being. This commitment is reflected in the integration of the most advanced medical technologies, the application of care protocols based on best practices, and the continuous training of our staff. By uniting expertise, innovation, and a human-centered approach, the hospital strives to create a care environment where each patient is at the heart of the healthcare team’s attention and receives personalized, high-quality care tailored to their needs.

Serving as a National and Regional Center of Excellence

By positioning itself as a reference center, HDF aims to be a model of excellence and innovation, actively contributing to the development of the healthcare sector in Lebanon and across the Middle East. HDF seeks to expand access to specialized care for diverse populations in the region while attracting patients and healthcare professionals from various backgrounds. This leadership is grounded in several key pillars, including medical excellence, the development of training programs for healthcare professionals, and the organization of conferences and seminars. Through partnerships with other medical institutions, HDF also promotes the sharing of knowledge and resources. The hospital's goal is to become a central player in the healthcare field, distinguished by the quality of its infrastructure, the competence of its healthcare teams, and its ability to integrate cutting-edge medical technologies, all while delivering accessible, high-quality services that meet the growing needs of the population.

Actively Contributing to Medical Advancement

The third pillar of HDF’s mission reflects its commitment to pushing the boundaries of medical knowledge—not only by improving its own practices and the quality of its care but also by participating in the overall evolution of the medical field. This commitment is expressed through several key initiatives such as funding innovative medical research projects, collaborating with international universities and research institutes, and fostering a culture of innovation within the institution. In addition, through the adoption of solutions such as artificial intelligence, medical robotics, and telemedicine, the hospital is modernizing its clinical practices, enabling more accurate diagnoses and more effective treatments. In doing so, HDF is not merely adopting innovations but is becoming a key contributor to the creation and dissemination of medical knowledge.

Training Future Healthcare Professionals in Collaboration with USJ

As a university hospital (CHU), HDF plays a vital role in training future healthcare professionals in close partnership with Saint Joseph University of Beirut (USJ). The hospital offers physicians, nurses, and other healthcare workers educational programs and professional development opportunities based on international standards. Future professionals benefit from direct exposure to a wide range of complex medical cases, allowing them to apply theoretical knowledge gained at USJ while honing their clinical skills under the supervision of experienced physicians. This strategic partnership combines clinical and academic expertise to ensure a high-quality educational journey that integrates both theory and practice.

Values

At the core of its hospital and humanitarian mission, Hôtel-Dieu de France relies on strong principles that guide its daily work.

Hôtel-Dieu de France is deeply anchored in a set of values embraced by all its administrative and healthcare teams. These values fully reflect the mission and vision of HDF, directing every action and decision.

Excellence remains a continuous goal, aiming to position the hospital at the cutting edge of human and technological progress in the medical, nursing, scientific, and administrative domains.

Commitment to service unites all professionals within the institution, regardless of their position or rank. Each individual contributes their expertise and skills to provide quality care based on listening, respect, and attentiveness toward patients. This shared dedication seeks to address patients’ health needs while ensuring their comfort and satisfaction throughout their care pathway.

Diversity is a fundamental value that enriches HDF through the broad spectrum of its staff, stakeholders, and patients, within Lebanon’s unique socio-political and cultural environment.

Partnership is a strategic pillar as well, with HDF playing a central role in a healthcare network spanning multiple institutions and regions. The hospital works closely with its partners and is widely recognized for its excellence.

Lastly, HDF promotes a spirit of leadership by encouraging everyone to share their ideas, actively engage in decision-making, and flourish in a culture that values responsibility and innovation.

Guided by these values, HDF strives to overcome today’s challenges while building a more resilient and united future for the Lebanese community and beyond. These principles position the hospital as a leading example of care, innovation, and accountability, driven by a steadfast commitment to evolve and meet the changing needs of its patients and society.